At Mia Harmonics, we take pride in providing high-quality music and audio equipment. If you receive a defective or damaged product, please review our return and refund policy below.
1. Return Policy
- We only accept returns for defective or damaged products.
- You must report any issues within 48 hours of delivery.
- The product must be in its original packaging and unused.
- Returns are not accepted for change of mind or incorrect orders placed by the customer.
2. Return Process
- Email [email protected] within 48 hours of receiving the product.
- Include your order details, photos/videos of the defect, and a description of the issue.
- Our team will review your request and respond within 3 business days.
- If approved, we will arrange a return pickup or provide instructions for returning the item.
3. Refund Policy
- Refunds are issued only for verified defective or damaged products.
- Once we receive and inspect the returned item, refunds will be processed within 7 business days.
- Shipping charges (if applicable) are non-refundable.
4. Non-Returnable Items
- Products that are used, damaged due to mishandling, or returned after 48 hours of delivery.
- Items without original packaging.
- Customized or special-order products.
5. Contact Us
For any return or refund inquiries, contact us at [email protected].
By purchasing from Mia Harmonics, you agree to this Return and Refund Policy.